Privacy Policy
Last updated: April 2026
1. Data We Collect
We collect personal information you provide during registration (name, email, date of birth, address), payment information for transaction processing (card details are handled by payment processors — we do not store full card numbers), gameplay data, and technical data (IP address, browser type, device information).
2. How We Use Your Data
Your data is used to operate your account, process deposits and withdrawals, verify your identity for KYC compliance, provide customer support, detect fraud and prevent money laundering, personalise your experience, and send you promotional communications if you've opted in.
3. Data Security
We use 256-bit SSL encryption on all data transmission. Player data is stored on secured servers. We conduct regular security audits. Payment processing is handled by PCI-DSS compliant payment processors. We do not sell your data to third parties.
4. Your Rights
Under NZ privacy law and GDPR (where applicable), you have the right to access your data, request corrections, request deletion (subject to legal retention requirements), and opt out of marketing communications. Contact our support team to exercise these rights.
5. Cookies
We use cookies for session management, analytics (anonymised), and functionality. You can control cookie settings in your browser. Disabling cookies may affect site functionality.
6. Contact
For privacy enquiries, contact our Data Protection Officer via the live chat or email listed in your account support section. We respond to privacy requests within 30 days.
Accepted Payment Methods
Minimum deposit: NZ$20 · Withdrawals processed within 1–24 hours